Gift tile refund policy : If you are not happy with your tile , please return to us within 14 days in a re-saleable condition & if possible , in the original packaging for a full refund.
Breakages must be photographed & reported to us within 24 hrs of delivery.
If not in stock , tiles may take up to 3 weeks to dispatch as they are hand painted .
Our ceramic tiles are suitable for general, decorational wall use including power showers.
All tiles are sealed before dispatch making them waterproof .
Due to the highly specialist nature of these tiles, we do not recommend their use in floors or any horizontal surface where they will be subjected to heavy wear and scratching. To keep these tiles at their best we recommend that they do not come into contact with any abrasive cleaner or natural acid.
All tiles in this range have and will craze, this is entirely due to the nature of the glaze itself but this will have minimal effect on the use of the tile if the above guidelines are followed.
These tiles are hand decorated tile designs, there may be slight variations in colour, shade, design and minor imperfections are characteristic of these tiles because of their unique glaze system and the hand-painting process.
The glazes are such that they will move and flow in the kiln, therefore designs may not look exactly as they are on the website and in our brochure.
All tiles sizes given are nominal sizes.
Limits of liability – We assume no responsibility for any faulty installations of our tiles. We extend no guarantees, expressed or implied as to wear resistance or maintenance.